Royal Welsh Sports

Privacy Policy

Last updated: April 2, 2025

Introduction

Royal Welsh Sports ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website royalwelshgrasslandevent.com or make purchases from our store located at Ankerstrasse 12, 3006 Bern, Switzerland.

Contact Details

If you have questions about this privacy policy or our privacy practices, please contact us:

  • Email: ask@royalwelshgrasslandevent.com
  • Phone: +41319912294
  • Address: Ankerstrasse 12, 3006 Bern, Switzerland

Information We Collect

Personal Data

We may collect and process the following personal data:

  • Identity Data: name, username, title
  • Contact Data: email address, telephone number, postal address
  • Financial Data: payment card details (processed securely through our payment providers)
  • Transaction Data: details of products purchased and payment history
  • Technical Data: IP address, browser type, device information
  • Usage Data: information about how you use our website and services

How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To manage your account and provide customer support
  • To send important updates about your purchases or our services
  • To improve our website and services
  • To send marketing communications (with your consent)
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance: Processing necessary for contracts we have with you
  • Legal obligation: Processing necessary for compliance with legal obligations
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Consent: Processing based on your specific consent

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure network architecture and firewalls
  • Access controls and authentication procedures
  • Regular security assessments and updates

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Meeting legal and regulatory requirements
  • Resolving disputes
  • Enforcing our agreements
  • Maintaining business records

Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate personal data
  • Right to request deletion of your personal data
  • Right to restrict processing of your personal data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

International Transfers

We may transfer your personal data to countries outside Switzerland and the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, including:

  • Standard contractual clauses approved by the European Commission
  • Adequate level of data protection in the recipient country
  • Specific consent for the transfer

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).